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NP Score: 100 Based on 1 reviews
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ThoughtWorks | |
| October 18, 2008 | ||
| Commercial | ||
| Installable | ||
| Linux, Mac, Other, Windows | ||
| Browser |
Net Promoter Score (NPS) is an attempt to distill into a single value, what users of a company’s products think of it. Users are asked a single question along the lines of “How likely are you to recommend this product to a friend or coworker?”, which is the question used by the UserStories.com website. A product’s NPS is determined by subtracting the percentage of people unlikely to recommend the product (0-6) from those likely to do so (9-10). A more detailed description including examples is also available.
One of the best things about Mingle is its visual metaphor. You can set it up so that it looks just like your story wall. Of course, you can create multiple views, so that you can view the cards in whatever ways you like, using various sorting and grouping options. I also like that I can drag and drop a card from one column (Development) to another (Testing) and have certain triggers fire to change data. While this was lacking in early versions, it's there now and very valuable. Overall, I find it easy to set up and configure, and easy to use.